Apex for Youth empowers underserved Asian and immigrant youth from low-income families in NYC to unlock their potential and a world of possibility. Through programming focusing on health and well-being, education, and community engagement, Apex for Youth creates transformative social connections and celebrates cultural identity to build the confidence and self-efficacy of future generations.
Apex serves approximately 2,000 students annually from Kindergarten through their post-secondary years. We provide children and young adults with opportunities to develop strong relationships with adults who volunteer as consistent and caring mentors and role models.
The CRM Manager is a key role responsible for managing Apex’s data systems and ensuring that systems are implemented to Apex’s strategic goals. The Manager will oversee the implementation of new systems as well as the maintenance of Apex’s Salesforce instance. At Apex, Salesforce serves two primary roles – it is the registration and data management system for youth programs (including tracking enrollment, attendance, and demographics of youth and volunteers), as well as the CRM for all development activities and transactions. Apex’s program and development teams use Salesforce on a daily basis to manage and track all activities and relationships. The manager will be responsible for maintaining the system, developing new functionalities, producing reports and responding to service requests. The Manager will serve as the in-house expert and lead for Salesforce, and develop capacity on teams to meet data goals and needs. The Manager will report to the Director of Operations, and work closely with the program, data and development teams.
The ideal candidate will be a Certified Salesforce Administrator, an experienced IT project manager, extremely organized, comfortable working with and cleaning up large sets of data, have great communication skills and enjoy working in a small and engaging team environment.
Managing Salesforce for Apex Teams:
Salary range: The salary range for this position is $70,000-80,000, depending on experience.
Overview of Benefits:
Paid time off: In the first year of employment, employees are eligible for approximately a combined 40 days of vacation, holiday, personal, and sick leave (10 vacation days, 12 paid holidays, org-wide closures for one week over the winter holidays and one week during the Fourth of July, 5 sick days per year, 3 personal days a year). Additional vacation days accrue according to years worked in the organization.
Medical and other benefits: Employees are eligible to participate in a range of medical, dental and vision insurance plans with Apex covering the majority of the cost for employees; 401K plan with employer matching; flexible spending account; commuter benefits; paid parental leave; and professional development stipend.
Hybrid workplace: Apex provides for a flexible remote work schedule on specific days of the week and requires employees to be on-site for other days of the week, and for special events and programs.
Organizational Culture: Apex is a highly collaborative, flexible, and employee-centered workplace. We are committed to diversity, inclusion, and equity both within our organization and in how we collaborate with others. If you love to work with a team and have exciting ideas you would like to explore and grow, we encourage you to join Apex for Youth!
HOW TO APPLY
Please send your resume and cover letter explaining your reasons for pursuing this opportunity to firstname.lastname@example.org. Please include “CRM Manager” in the subject line.